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Terms & Conditions
Throughout this document "our", "us", "we", "the site" refer to kaniki.co.uk.
Prices
All prices are in Pounds Sterling.
Liability Limitations
Our liability to you will be limited to the value of your order. We shall not be liable for any consequential losses arising from factors including, but not limited to, late delivery, product variation, shortages, third party negligence, malicious use of the site, tort (including negligence) and strict or statutory liability. We make no warranty or guarantee about the accuracy, completeness or fitness for purpose of information contained within the site, or within external sites referenced by kaniki.co.uk.
Products
Due to the variability of computer screen colour and resolution, we cannot guarantee that garments and accessories will appear exactly as seen on kaniki.co.uk.
While we endeavour to ensure that all garments are sized correctly, we cannot guarantee that they precisely meet the size range specified on the site.
As many of our products are hand-made, textiles and fabrics may differ from product to product.
If the size, colour, fabric or textile of your purchase does not meet your expectations please return it to us using our returns procedure.
We reserve the right to recall products and cancel orders for products, where it has been brought to our attention that they do not meet our high safety standards.
Goods advertised as being at a reduced price have been sold on the site, or at one of our retail outlets at the higher price within the last 28 days.
We reserve the right to change the specification, sizes, colours, price and availability of any product at any time.
Orders
We reserve the right to refuse, cancel or refund any orders. In particular, we carefully monitor orders and will refuse to fulfill those which appear to be made maliciously.
All our goods are offered subject to availability. While we carefully track our stock levels, we cannot guarantee that placing an order means that stock is available. If we find that the stock for your order is unexpectedly depleted, we will contact you and offer to refund part or all of your order, and/or the opportunity to wait for more stock to arrive.
All orders are in Pounds Sterling.
Delivery
We deliver to UK ONLY. If you erroneously place an order for delivery outside the UK, we will cancel and refund your order and contact you to inform you of this action.
If our delivery agent has made reasonable efforts to deliver your order without success, your package will be returned to us. If this should happen, we will contact you about refunding your order (minus delivery charge) or to arrange re-delivery. To this end, we encourage our customers to include a contact telephone number, when placing their order.
Cancellation & Returns
You may cancel an order at any time prior to despatch by telephoning our hotline and quoting your order number. We will refund any monies within 48 hours.
Once your order has been despatched, you must adhere to our returns procedure to obtain a refund or replacement.
If, for ANY reason, you are not happy with the products you have received, you can obtain a refund for up to 14 days after receipt of goods. After 14 days, refunds and replacements will be made on a case by case, discretionary basis; although a refund or replacement will be made in most reasonable circumstances. To obtain a refund you should use the following procedure :-
- Complete the returns slip at the bottom of the invoice sent with your goods.
- Post your items and the return slip to Customer Services,
6 Tyning Terrace, Bath, Somerset, BA1 6ES
, ensuring that you have arranged adequate insurance for your package.
Once we receive your returned item(s), we will make a refund or despatch a replacement within 72 hours. No refund will be made for the cost of postage.
We will pay postage for one package containing replacements. On subsequent occasions, where a replacement is requested, arrangements must be made by you to pay for the postage.
Right to Complain
Our primary aim is to please our customers. If you are not happy with any product or aspect of our service then we want to know about it. So do not hesitate to contact us by telephone or email. We will deal with all complaints in a friendly, courteous and timely manner.
Security
We aim to make your use of kaniki.co.uk a safe and secure experience. We take several steps to prevent your information from falling into the wrong hands,
the most important of these being the use of encryption and site certificates. When submitting information to the site during our checkout process, please ensure
that the connection is secure. This is usually indicated by a small padlock icon in the corner of your browser. If you believe that our site's security has
been compromised, please contact us immediately. We will not accept responsibility for any loss, financial or otherwise, arising from your failure to take necessary
security precautions while using our site, arising from viruses or similar software running on your computer, or caused by data interception between your computer and our information server.
Unacceptable Use
We are delighted that you have chosen to visit kaniki.co.uk and hope that you enjoy using our site responsibly. We ask that you navigate the site by following links within pages.
We take malicious use VERY seriously, and closely monitor our site and its use. In particular, we consider the following to be unacceptable use of the site.
- Attempts to reach pages not accessible by navigation from our Home Page.
- Attempts to insert malicious instructions via web forms and page calls.
- Attempts to modify or delete the content of the site.
- Attempts to access password protected resources.
- Unneccesary or excessive use of network resources.
- Attempts to access data sources.
- Attempts to 'spoof' user credentials.
- Attempts to 'snoop' user data.
Any instances of unacceptable or malicious use of the site will result in us contacting your ISP in the first instance and legal action should the abuse continue.
Copyright
All content including text, images, programming instructions and the kaniki logo, are the property of kaniki.co.uk. You may not copy, disseminate or otherwise exploit any content on kaniki.co.uk without express permission.
Company Information
Kaniki.co.uk (proprietor Ali Chadwick),
6 Tyning Terrace, Bath, Somerset, BA1 6ES
We reserve right to change these terms and conditions without notice.
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Welcome
To Our Collection of Women's Clothing and Accessories from Around the World
Order Online
Or
Call Us On
01225 421242
Simply Browse the Store, Add Items to Your Cart, Click on
and Pay Safely & Securely.
UK Delivery ONLY
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